Terms of Service
Last updated: May 6, 2026 · Version 2026-05-1.0
1. The Service
PermitStream Pro ("PermitStream", "we", "us") is a software platform that helps licensed contractors and permit expediters prepare construction-permit document packages. The platform uses our proprietary AI learning model to extract project data, fill permit forms from your uploaded templates, and surface relevant patterns from previously approved permits.
PermitStream is a document preparation tool. It is not a substitute for a licensed contractor, permit expediter, attorney, or building department official. Every document generated by the platform carries a verification banner; the licensed party is responsible for reviewing and signing each submission.
2. Your account
You agree to provide accurate signup information, keep your password confidential, and use the service only as permitted by these terms and applicable law. You are responsible for all activity on your account.
3. Subscription, fees, and AI credits
PermitStream is a subscription service. Current pricing is shown on the pricing page and may include a base subscription, per-project generation fees, AI credits, and pass-through fees for optional third-party services (notarization, certified mailing, eRecording, etc.). All fees are non-refundable except as required by law. We may change fees on prospective notice.
4. Your data and content
You retain all ownership in the content you upload (templates, projects, library documents, profile information). You grant PermitStream a license to host, process, transmit, display, and back up your content for the purpose of operating the service for you.
5. Proprietary AI learning model
PermitStream operates a proprietary AI learning model that improves over time as the platform is used. By using the service you agree that:
- Approved permits you elect to share may be analyzed by our proprietary learning system. Anonymized technical patterns derived from those documents — for example, product approval references, scope keywords, and compliance attributes — may be made available to other PermitStream users filing similar permits in the same jurisdiction. The mechanisms, data structures, models, and methods we use to do this are PermitStream's confidential trade secrets.
- Personally identifiable information is removed before any cross-account use. This includes (without limitation) owner names, contact information, mailing and property addresses, folio/parcel identifiers, contractor names and license numbers, signatures, dates of filing, and permit numbers.
- Sharing is opt-in. When you mark a project as approved you may choose whether to share its anonymized technical patterns. We will only contribute a project to the shared pool if you explicitly elect to do so.
- Strict segmentation. Shared technical patterns are filtered and surfaced only to users working in the same state, county, and trade category. A pattern from one jurisdiction will not be applied to a project in a different jurisdiction.
- Right to revoke. You may revoke any contribution at any time from your settings. Revocation removes the contribution from future suggestions; we cannot retroactively reverse models or systems already trained on it.
- Public records. Construction permits are public records once filed with a building department. This Section 5 governs PermitStream's use of the copy you upload to the service, not the public-records status of the underlying filing.
6. Liability and disclaimers
The service is provided "as is" without warranties of any kind. PermitStream does not guarantee that any generated document is accurate, complete, or compliant with applicable law or local building department requirements. The licensed party is solely responsible for reviewing every document before submission. We are not liable for permit denials, project delays, fines, lost profits, or consequential damages arising from your use of the service.
To the fullest extent permitted by law, PermitStream's total aggregate liability arising out of or relating to these terms or the service is limited to the amounts you paid PermitStream in the 12 months preceding the event giving rise to the claim.
7. Acceptable use
You agree not to: (a) use the service to file fraudulent or unauthorized permits; (b) upload content you do not have the right to upload; (c) attempt to reverse engineer, scrape, or extract the platform's proprietary models or trade secrets; (d) interfere with the operation of the service; (e) use the service to violate any law or regulation.
8. Suspension and termination
We may suspend or terminate your account for violation of these terms, abuse of the service, or non-payment. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.
9. Changes to these terms
We may update these terms. Material changes will be communicated by email and you will be required to accept the updated terms before continuing to use the service. Your continued use after notice constitutes acceptance.
10. Governing law
These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Broward County, Florida.
11. Contact
Questions about these terms: support@permitstreampro.com.
This is a starting Terms of Service skeleton. PermitStream should have these terms reviewed by a Florida-licensed attorney before launch and before any material change. The proprietary-AI-learning-model framing is intentionally non-disclosing about implementation details.